Communicating Effectively 360 Degrees – Communicating is one of the main tasks for a project manager such as defining the scope, creating reports, acquiring resources, and leading teams. This one-day, interactive course delves into what to communicate and how to communicate at various levels both internally and externally. Three hundred and sixty degrees of communication specifically means communicating information at different levels based on positions.
Conflict Management – Conflict Management introduces ways to identify, analyze, and manage conflict. Included is an assessment that analyzes the five conflict modes and ascertains which mode the participants are more likely to use when dealing with conflict. Also introduced are human behavioral factors involved in dealing with conflict.
Emotional Intelligence – Research on the concept of Emotional Intelligence (EI) has been identified as among the most important factors in accounting for success in leaders and managers (Boyatzis, Goleman and Rhee, 2000; Goleman, 1998a) Emotional Intelligence is the ability to manage oneself and to manage relationships with others. Goleman (1995) believes that it is more important than IQ. Emotional Intelligence differentiates the average leader from the high performing leader! EI leaders know themselves and how to handle others effectively.
Essentials of Project Management – Essentials of Project Management is designed to introduce the processes and techniques of project management to better prepare for working in a project environment.
This three-day course takes participants step-by-step through the fundamentals of project management PLUS provides hands-on applications of the fundamentals by working on a job-related project provided by management.
Interpersonal Skills for Project Managers – Leadership and Team Building is a highly interactive module that explores leadership attributes and behaviors as they relate to a successful working environments. Participants, in small groups, experience team building activities and discuss team stages, team communication issues, individual and team conflicts, roles and motivation of team members.
Managing Difficult and Critical Conversations – Most agree that one of the major challenges in the workplace is delivering unwanted or unpleasant messages. This two-day course provides a framework and the necessary communication tools to help participants successfully conduct difficult or critical conversations.
Myers-Briggs Type Indicator – Myers-Briggs Type Indicator (MBTI) is a powerful tool that demonstrates through interactive activities why we and others act the way we do. This basic understanding helps increase our tolerance of others’ behaviors. Knowing ourselves and how we interact with other types empowers us to respond positively in any given situation as a team leader, team member or manager.
By completing an assessment and participating in individual and team exercises, participants will gain an understanding about themselves and others.
Organizational Behavior – Organizations dynamics and behaviors have drastically changed in the 21st century as a result of globalizations, new laws and social expectations and requirements. The 21st Century manager faces new challenges to maintain effectiveness in dealing with many issues not previously faced by previous generation managers. The material provided in this course is structured to provide a lean and efficient coverage of many topics such as diversity, motivation, ethics, politics and power, leadership, managing people in a global economy, and the implications of globalization as well as the environment. The topics are recommended by the Association of Collegiate Business Schools and Programs (ACBSP).
Practical Application of Project Management Best Practices – PMI PMP® EXAM PREPARATION This course is interactive and practical. As an added bonus, if one wants to sit for the exam, this comprehensive course fulfills the education requirements. This course provides a comprehensive review of the nine Project Management Body of Knowledge (PMBOK® Guide) areas covered in the PMP® exam. You will receive a certificate satisfying the 35 contact hour requirements for PMP® certification.
Project Leadership and Team Development – This is a highly interactive two-day course that explores leadership attributes and behaviors as they relate to management practices. Participants working in small groups discuss leadership attributes, learn leadership styles and how to improve their power base.